Welcome to the Concepts section of our developer portal! This section provides a comprehensive understanding of the key concepts related to our portal. Familiarizing yourself with these concepts will help you effectively navigate and utilize our portal, API, and other services.


Authentication is the process of verifying the identity of a user or system. Our portal uses various authentication mechanisms, such as passwords, API keys, and multi-factor authentication (MFA), to ensure that only authorized users can access and manage their resources.


Users are individuals who have access to the portal and its features. Each user has a unique set of credentials and access permissions, determined by their role and responsibilities within the organization.


Clients represent organizations or businesses that use our portal and services. Each client has its unique set of configurations, resources, and access permissions.

Client Applications

Client Applications are software applications created by clients to interact with our portal, API, and services. They are issued unique API keys and require proper authentication to access and manage resources.


Transactions refer to financial operations processed through our portal, such as payments, refunds, and adjustments. Transaction details, statuses, and history can be viewed and managed within the portal.


Reports provide comprehensive insights and analysis of transaction data, user activity, and other relevant metrics. Users can generate, view, and export reports to help monitor performance, identify trends, and make informed decisions.


Batches are groups of transactions processed together within a specified timeframe. Batching transactions can help streamline operations, reduce processing costs, and facilitate reconciliation.


Devices are hardware components, such as payment terminals or mobile devices, that interact with our portal and services. Devices may be used to initiate transactions, manage resources, or access portal features.

Device Groups

Device Groups are collections of devices that share common configurations, policies, or functions. Organizing devices into groups can simplify management, streamline operations, and enhance security.

Device Management

Device Management encompasses the processes and tools for configuring, monitoring, and maintaining devices connected to our portal and services. It includes tasks such as device registration, firmware updates, and remote diagnostics.

Support Tickets

Support Tickets are formal requests for assistance or information related to our portal and services. Users can submit, track, and manage support tickets through the portal to receive prompt and efficient help from our support team.


Notes are user-generated annotations or comments added to various resources within the portal, such as transactions, devices, or support tickets. Notes can help users share information, document actions, or communicate with team members.

By understanding these key concepts, you'll be better equipped to navigate and utilize our portal effectively. We encourage you to explore each concept in greater detail to deepen your knowledge and maximize the benefits of our platform and services.

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